USE CASE
Global E-Commerce Leader Streamlines Vendor Returns with ArcBest
Managing 10,000–18,000 monthly vendor return shipments across more than 100 fulfillment centers became an increasingly complex endeavor for a major ecommerce retailer. Fragmented processes, inconsistent routing and limited visibility made scaling difficult, which threatened both cost control and vendor relationships.
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Learn how ArcBest implemented a unified supply chain optimization (SCO) model that consolidated warehousing, balanced TL and LTL modes, centralized coordination and delivered full visibility — enabling the retailer to reduce costs, improve efficiency and seamlessly scale highvolume returns.